Delhi consumer commission upholds order directing coaching institute to refund course fee, ET LegalWorld
The Delhi State Consumer Disputes Redressal Commission has upheld the order of a district forum directing a coaching institute to refund one-year fee of around Rs 60,000 to a student who had discontinued the course. The commission comprising its president Sangita Dhingra Sehgal and other members was hearing an appeal filed by FIITJEE Ltd through […]
Consumer Commission imposes ₹15 lakh on Emami for unfair trade practices, ET LegalWorld
Highlights The District Consumer Dispute Redressal Commission in Delhi has imposed a punitive damage of ₹ 15 lakhs on Emami Limited for unfair trade practices related to packaging and advertisement. Emami Limited delayed disclosing the exchange filing regarding the damages awarded, initially believing it did not constitute a fine or penalty and is currently contesting […]
Delhi consumer forum imposes Rs 15 lakh fine on Emami over fairness cream, ET LegalWorld
A district consumer forum here imposed a fine of Rs 15 lakh on Emami Ltd for unfair trade practices after a man alleged that the company’s fairness cream advertisement was deceptive and misleading. The Central Delhi District Consumer Dispute Redressal Commission was hearing a complaint of unfair trade practices against Emami Ltd for its product, […]
LG approves amendments in Delhi Legal Metrology Rules to strengthen consumer protection, ET LegalWorld
Lieutenant Governor VK Saxena has given his approval to key amendments in the Delhi Legal Metrology Rules, 2011, to align them with the central government’s regulations, a statement said on Monday. The changes will shield the common consumer from fraud and cheating by introducing stricter deterrence against malpractices by retailers, wholesalers, and manufacturers, etc, it […]
Delhi consumer commission imposes Rs 10,000 fine on Voltas for service deficiency, ET LegalWorld
The Delhi State Consumer Disputes Redressal Commission has directed Voltas Ltd to pay Rs 10,000 to a consumer for failing to repair an air conditioner (AC) unit, observing that it caused him mental agony and physical distress during the summer months. The Commission was hearing the appeal of the consumer seeking enhancement of the Rs […]
Consumer Court Orders Upayog Nidhi Limited to Compensate Investor Rs 4.68 Lakh, ET LegalWorld
The Ernakulam district consumer disputes redressal court has ordered Kakkanad-based Upayog Nidhi Limited company’s chairman Ramesh Vishwanathan to pay Rs 4.68 lakh to an investor. The order was issued in response to a complaint filed by Vignesh, a resident of Tamil Nadu. The complainant approached the court after the company, which accepted Rs 1.60 lakh […]
CCPA unveils guidelines to prevent greenwashing, experts call it a step toward consumer protection, ET LegalWorld
On October 15, The Central Consumer Protection Authority (CCPA) has issued guidelines for prevention and regulation of greenwashing and misleading environmental claims to address the issue of greenwashing and misleading environmental claims for regulating matters related to misleading advertisements which is prejudicial to the interest of public and consumers. “>The Central Consumer Protection Authority (CCPA) […]
Consumer watchdog CCPA orders Ola to offer refund choices, provide auto ride receipts, ET LegalWorld
The Central Consumer Protection Authority (CCPA) has directed ride-hailing platform Ola to implement consumer-friendly changes, including offering refund options and providing receipts for auto rides, the regulator said on Sunday. The CCPA, led by Chief Commissioner Nidhi Khare, observed that Ola’s no-questions-asked refund policy only provided coupon codes for future rides, without giving consumers a […]
MakeMyTrip and Go First fined by consumer court as flight cancellation ‘ruined’ family’s Thailand trip, ET LegalWorld
MakeMyTrip and Go First airline have been fined Rs 19,000 by a District Consumer Disputes Redressal Commission in Chandigarh. The penalty, Bar and Bench reports, was imposed following the disruption of a family’s trip to Thailand, caused by flight cancellations and rescheduling. Complainant alleges that multiple cancellations by airline resulted in the family missing their […]
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